Crash Detection and Feedback Reporting
We understand software crashes are very frustrating. To help improve the software and improve the user experience, enable crash detection and feedback reporting in the Ortelius > Preferences window. If Ortelius does experience an unexpected close, it will be detected. The next time you launch Ortelius, you will be given the option to send the report.
If you do experience problems, please help us by providing a detailed a description of what you were doing before the crash. Your assistance will help us trace the issue and resolve it as quickly as possible.
Report a Bug
"Report A Bug" in the Help menu now opens the feedback reporter.
While we make every effort to keep our software bug free, inevitably they will pop up. By reporting bugs you help us improve Ortelius and enhance the user experience. If you find a bug (or what you may think is a bug), go to Help > Report a Bug in the main menu. Describe the issue as best you can. We’ll follow up on it promptly.
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